Account details

Organisation name * Account ID / Customer code Primary contact name * Primary contact email * Phone Country / region *

Closure timing

Requested closure date * Must be at least 30 days from today.

Notice requirement

Select a closure date

Is this urgent? Reason for urgency * Contract end date (if applicable)

Reason for closure

Primary reason * Other (please specify) *

New owner details

So we can follow up and confirm whether the service will continue under new ownership.

New owner (company) name * New owner contact name * New owner contact email * New owner phone Any notes for the handover (optional)

Contributing factors (select all that apply)

Not enough value for cost Reporting not meeting needs Installation quality issues Hardware reliability Coverage / connectivity Platform usability Slow issue resolution Procurement / policy decision Other

Details (optional)

Offboarding

Do you need a data export? If requested, data export may incur a fee. Export format * Hardware return required? De-install required on-site? Site locations (if known)

Billing confirmation

I confirm the account is paid up to date and there are no overdue invoices. * I confirm I am authorised to request closure of this account. * I understand services and access may be disabled after closure and data may be removed after the offboarding period. *

Close your Sensium account

Account details

Closure timing

Reason for closure

Offboarding

Billing confirmation